Shipping & Returns

SHIPPING  

We send all order info to our printers on Wednesdays and Fridays.

They will then print up your order especially for you so there will be around a 1.5 - 2 week turnaround, then we dispatch via PBT couriers within NZ, and DHL for the rest of the world.

...Often it's a bit quicker than this but rest assured we'll get you your order asap!

If you are wanting an item for a certain time (gift/birthdays etc) please order well in advance (2 - 3 weeks recommended) to avoid disappointment. 

(Times are are approximate and occasionally there can be delays.)

….Can’t see the design, size or style you’d like to order? We’re happy to help!

Please email us and we can try and get you sorted!

Returns

PLEASE NOTE: We are unable to exchange garments from: : 

'Hoods and Crews' ‘The Martin F Emond Collection’, ‘The Greyskull Collection’, ‘Illz’, ‘Ill Classics’, ‘Gruntlife’, ‘Deathcult’ and ‘Kids’

- as these are all produced individually for your order.

*Please refer to size chart to make sure you get the correct size required.*

 

Shipping within New Zealand

Delivery Type: PBT couriers
Cost: $9.00 anywhere in NZ - track and trace PBT individual courier pack.
* Wholesale and bulk goods service cost TBA on each order confirmation.
Time In Transit: 1-3 Business days approx.

Rural areas may be handed over to a contract driver by PBT couriers - this can take an extra few days.

Shipping within Australia

Delivery type: DHL door - door track and trace.

Cost: $28 NZ dollars anywhere in Australia DHL individual courier pack.

* Wholesale and bulk goods service cost TBA on order each order confirmation.

Time in Transit: 2-4 Business days

Shipping within USA, UK, Europe & Other

Please email: will@illicit.co.nz with your street address for a DHL shipping quote